20. The Platform will respect the privacy of the Users/Clients and will take reasonable measures to protect it, as more fully detailed below.
21. When registering on the Platform or signing- up as a Client by completing the relevant Client form, the Platform will require that Registered Users/Clients provide personal information.
22. Should the Registered User’s/Client’s personal information change, the Registered User/Client shall inform the Platform and provide it with updates to his/her/its personal information as soon as reasonably possible to enable the Platform to update such personal information.
23. The Registered User/Client may choose to provide additional personal information, in which event the Registered User/Client agrees to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
The Platform collects and processes personal data in accordance with the provisions of the European Union General Data Protection Regulation (“GDPR”) and Protection of Personal Information Act, No 4 of 2013 (“POPIA”), as amended and other regulations in force in the Republic of South Africa.
26. Data will be collected for specified purposes of the provision of Online Legal Products, record keeping, billing and for the purpose of generating various legal agreements and document for use and implementation by the Registered User. The following data that will be collected:
27. The Registered User’s full name, Surname, Email address, Mobile Number, Telephone Number, IP address, non-personal browsing habits and click patterns.
28. Information collected from Registered Users is required only to compile, sell and deliver the Products to the Registered Users and, save for User satisfaction, contact or full resolution of any issue raised by the Platform, such information shall not be used for any other purpose without the Registered User’s prior consent.
29. All information collected is kept strictly confidential and all reasonable steps are taken to ensure that information is secured in storage and ultimate destruction. It will not be shared with any third party without the prior written consent of the Registered User.
30. The Platform shall take all reasonable steps to protect the personal information of Registered Users and is committed to respecting the privacy of the Registered User’s personal information. For the purpose of these T&C’s, “personal information” shall be defined as detailed in the POPIA. As and when necessary, the Platform may electronically collect, store, disclose and/or use the following of the Registered User’s personal information.
31. The Platform will ensure that all third-party service providers, (including their employees and third-party service providers) having access to the Registered User’s personal information are bound by appropriate and legally binding confidentiality obligations in relation to the Registered User’s personal information and meet any applicable law, regulation, legal process, or enforceable governmental request.
32. The Registered User’s personal data will be hosted and stored in countries which might not have the adequacy decision of the European Union; other third-party contractors may have access to your data only for the purpose specified herein and the access of such third parties is strictly controlled.
33. Whenever the Platform is sending data to countries that are not providing the same level of protection as the EU’s GDPR, the Platform will use appropriate safeguards to protect the Registered User’s personal data, including but not limited to Standard Contractual Clauses for Processors.
34. The Platform collects stores and uses the abovementioned information in order to:
35. Communicate requested information to Registered Users;
36 Respond to queries, responses or complaints submitted by Registered Users;
37. Process orders or applications for Products;
38. Create Products that may meet the future requirements of Registered Users;
39. Provide Registered Users with access to restricted pages on the Platform; and
40. Report to Incubators, Accelerators or Enterprise Development Initiatives who have referred or have an interest in the Registered User’s usage of the Platform or who are subsidising the Registered User access in whole or in part to the Platform in regards to the Registered User’s last login and Product download patterns; and
41. Compile non-personal statistical information about browsing habits, click-patterns and access to the online products;
42. Personal information detailed above is collected and/or stored either electronically using “cookies” or is provided voluntarily with the Registered User’s knowledge and consent. The Registered User can determine any use of cookies through your browser settings but note that turning off cookies may cause certain features of the online services or Platform to be unavailable to the Registered User.
43. The Platform may further collect non-personal information, for example, the Registered User’s IP address, the date and time of their visits to the Platform, and browser history, to recognise the Registered User during any subsequent visits to the Platform and/or use of the online products. The Platform may further use this non-personal information to develop future Products and to meet the Registered User’s requirements and needs.
44. The Platform owns and retains all rights to non-personal statistical information collected and compiled by the Platform.
45. The Platform will not share the Registered User’s personal information except in the following cases:
46. With prior consent;
47. With its employees and/or third-party service providers who assist with the Platform;
48. When processing of information is necessary for the performance of a contract with the Registered User;
49. When the Platform has a legal obligation share the information;
50. When the information is necessary in order to protect the vital interests of the Registered User or of another person;
51. When the information is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested;
52. When the information is requested and shared in terms of its Promotion of Access to Information Act (“PAIA”) Manual;
53. When the information is necessary for the purposes of the legitimate interests pursued by the Platform or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Registered User which require protection of personal data.
The Platform contains content and may contain Links to third-party Platforms, through which other Registered Users or third parties may gain authorised or unauthorised access to the Registered User’s personal data. These T&C’s do not apply to the collection, processing or use of personal data that the Registered User has communicated to other Registered Users and/or third parties. It is in the Registered User’s best interest to acquaint themselves with the rules of personal data protection, and the protection of privacy applied by other Registered Users and/or third parties.
The Registered User is legally entitled to request modification or deletion of their personal data, or deletion from the Registered User database at any time. Modification or deletion of data shall be effected on the basis of an appropriate notice addressed to the Online Product owner as outlined in 13 above.”
57. The Platform reserves the right to use cookies.
58. A cookie is a group of data serving as the Registered User’s anonymous individual identifier that is sent to your browser by Platform. Cookies are sent when the Registered User accesses the Platform. They are stored on the Registered User’s computer and serve to record information about the Registered User’s subsequent online visits. Therefore, after a cookie has been stored on the Registered User’s computer every time the Registered User returns to the Platform, it shall look for the cookie in order to read the stored data.
59, A cookie is an anonymous individual identifier, it does not contain or send any personal information to the Platform that is stored on your computer, but only enables faster and more efficient activation of information, data and settings previously communicated during access and use of the Platform.
60. The Registered User can modify or disable cookies through the Options or Settings of their browser that allows the Registered User to select an appropriate option for receiving cookies, or even to disable them completely. However, disabling cookies completely will reduce the efficiency of some content available on some Platform.
